As a services based organisation RIoT Solutions has a high focus on its people, hiring self-motivated, responsible and trustworthy staff that carry a “can-do” attitude and a certain level of emotional intelligence that compliments their high level technical skills and capabilities. We believe that this builds a self-made culture whereby people do the right thing when no one is watching as they have “felt” accountability with a sense of ownership and security from the company.
Our people are encouraged to take the lead, make decisions, and ask for support so that they have a sense of pride and engagement. We do this by providing them easy to use tools, reducing cognitive load and removing Command and Control. Ultimately, we find that this reflects well with our customers providing them with an agile and flexible engagement built around trust and true understanding of the outcome.